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Contact Qwikvcc

Questions about a card, an order or your account? Pick the channel that suits you. Not sure which card a merchant accepts? Ask us before you buy.

FAQ

Before you get in touch

A few answers that might save you a message.

What is the quickest way to get help?

Live chat on this website, when the green dot on the chat button shows we are online. Otherwise message us on WhatsApp or Telegram, or send us an email.

Can you tell me if a card will work with a merchant before I buy?

Yes. Tell us the merchant and the country you are paying from, and we will suggest the card that fits or tell you if none of ours is likely to work.

I have a problem with an order. What should I include?

The email address on your account, the name of the card, and the transaction number from your dashboard. That lets us find the order straight away.

Will you ask for my password or card details?

Never share your password, two-factor code or full card details with anyone, including our support team. We do not need them to help you.

How do I follow up on a message I sent?

Reply in the same chat, WhatsApp or Telegram conversation, or to the same email thread, so we have the full history. If you are signed in, support tickets are also listed in your dashboard.

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